I can tell you how visitors were counted at
Pittsburgh's original Buhl Planetarium and Institute
of Popular Science during the 1980s and early 1990s
[a.k.a. Buhl Science Center, at that time].
Of course, visitors were counted as they, or their
group, paid the entry admission fee. At that time,
there was one charge for the museum [i.e. Institute of
Popular Science/Science Center], Planetarium, and
observatory. The only activity requiring an additional
and/or separate admission charge, which was open to
the general public, were laser-light shows in the
Planetarium. So, the building admission count was the
main count.
Counts were also taken for the number of people who
attended a particular Planetarium show and a
particular observing session in the Observatory. So,
the people were not counted "twice;" these counts
helped to determine how many of the people who paid
general admission then went to the Planetarium show
and/or Observatory observing session.
For school groups, usually they are scheduled together
for a Planetarium show and/or Observatory session.
Hence, it is not necessary for additional counts in
this case. We simply use the group admission counts
for the Planetarium and Observatory counts.
In the case of rentals and special events, we do keep
a count of how many people enter the building. And, as
usual, we also keep counts of how many of these people
take advantage of an available Planetarium show and/or
Observatory session.
Hope this information helps.
gaw
--- Phyllis Oppenheim <[log in to unmask]> wrote:
Date: Wed, 25 Jan 2006 15:34:33 -0700
From: "Phyllis Oppenheim" <[log in to unmask]>
Subject: [MUSEUM-L] visitor counts
To: [log in to unmask]
> We were discussing at our staff meeting how to
> better count our visitors. We wondered what other
> facilities do.
>
> We have visitors to our museum, planetarium, and
> observatory; organizations who use our
> banquet/conference hall: school groups; and
> those who visit a combination thereof.
> We wondered how other facilities count these people.
> If they come to the museum and then go
> to the planetarium are they counted 2 times? If it
> is a school group and they do the museum educational
> program, planetarium and observatory is each child,
> teacher, parent volunteer counted 3 times? If they
> are coming to see a planetarium progam and spend 1
> minute in the museum are they counted 2 times. If
> they come in, leave and return are they counted 2
> times?
> Or as they enter the building is that the only time
> they are counted.
>
> Does anyone know of a research project on this?
>
> Thanks for your help,
> Phyllis Oppenheim
> Collections Manager
gaw
Glenn A. Walsh
Electronic Mail - < [log in to unmask] >
Author of History Web Sites on the Internet --
* Buhl Planetarium, Pittsburgh:
< http://www.planetarium.cc >
* Adler Planetarium, Chicago:
< http://adlerplanetarium.tripod.com >
* Astronomer & Optician John A. Brashear:
< http://johnbrashear.tripod.com >
* Andrew Carnegie & Carnegie Libraries:
< http://www.andrewcarnegie.cc >
* Duquesne Incline cable-car railway, Pittsburgh:
< http://www.incline.cc >
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