I'll give you a little hint about ISO 9000 standards in the workplace.  all
this is about is how you perform you daily operations, (order of events, chain
of command, etc.) and how you deal with a non-conforming product(may be a
service, may be a product, may not even apply).  the end result is, you write
your own standards, document them, track revisions to those standards, and
follow those standards.  most museums already have much of this stuff in place
and all you would need to do is keep and track those documents.  i don't know
whether ISO 9000 actually applies to museums since it is intended to be used
as a measure of quality control in various industries.  there are many
categories inside ISO 9000 that represent different types of organizations.
whether your organization actually 'fits' into any may require some
investigation.

Gary Acord
Acord Information Management
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-----Original Message-----
From:   Museum discussion list  On Behalf Of Steven Lubar
Sent:   Tuesday, June 03, 1997 7:22 AM
To:     [log in to unmask]
Subject:        ISO 9000 standards inmuseums

Does anyone on the list know if there have been any attempts to apply
the ISO 9000 quality standards to museums?

Steve Lubar
National Museum of American History