I understood his idea of premium tours differently—the point being more
about investing in the tours, both in terms of content development,
narrative, guide training, and perhaps in having particularly qualified
guides (i.e. a degree in the field of discussion). He seemed to be making a
distinction however, between the average visitor and the discerning
visitor, so maybe the difference in tours suggested is not a difference of
price, but a difference of depth; having tours that are an overview and
give background information, and having tours that are intended for an
audience more familiar with the content, whether as museum members or as
enthusiasts or scholars in the field. Iʻm sure many of you have had the
experience of a museum tour that was largely content you were very familiar
with (and therefore bored hearing about), or wanted to as a question about
the minutia but refrained out of respect for the group, who wouldnʻt care
or understand. (or you have been on a tour with that person who asks all
the questions about minutia, and the rest of the group gets bored). I think
separate tours can be a great thing—albeit impractical for most smaller
museums. In such a situation, the level of training or education required
of a guide would clearly depend on which tour was being given.

Iʻd also like to offer thoughts on photography, as a young person in the
demographic that most museums worry about appealing to. My comments refer
to non-flash photography, as I believe its completely fair to request no
flash be used. Especially given how fast cameras are improving, and the
quality of photo that can be taken on an iphone with no flash.
It has been commented that taking photos can be bothersome to other
visitors. I understand this, but this is almost entirely generational. I
cannot imagine many people in their 20s are bothered by this (or really
even notice it much). This makes me think that the way of the future will
be to allow photos everywhere all the time. Its probably also the future in
terms of rights and reproduction. I donʻt know that much about the legality
issues, but the trend seems to be that museums and libraries are moving
towards making high quality digital images of their collections available
online *anyway*. (Or so I hear from the people at DPLA). But that is a
different discussion. I point that out only because I seek to make the
point that its a question of being ahead of the curve or not, a question
of who you want to appeal to; older visitors might be bothered by
photography. Younger visitors will miss it if it is not allowed. Its how we
share and catalog our experiences, and being able to take pictures not only
makes the experience more enjoyable, but also creates buzz through sharing
them—the new word of mouth, in a sense.

Hopefully my two cents is helpful.

Kerry McDonough

*MA Candidate, Public History*
*Northeastern University*
*Boston, MA*








On Tue, Apr 29, 2014 at 7:11 PM, Glenn A. Walsh <
[log in to unmask]> wrote:

> 5 Tips to Improve the Museum Experience
>
> A museum expert offers five ways to make museums more appealing to young
> people. Tip 3, Add More Evening Hours, was implemented by Pittsburgh's
> original Buhl Planetarium and Institute of Popular Science in 1986.
>
>
> http://spacewatchtower.blogspot.com/2014/04/5-tips-to-improve-museum-experience.html
>
>
> 2014: 75th Year of Pittsburgh's Buhl Planetarium<http://buhlplanetarium.tripod.com/>
> gaw
>
> Glenn A. Walsh, Project Director,
> Friends of the Zeiss < http://buhlplanetarium.tripod.com/fotz/ >
> Electronic Mail - < [log in to unmask] >
> SpaceWatchtower Blog: < http://spacewatchtower.blogspot.com/ >
>   On Tuesday, April 29, 2014 6:58 PM, Glenn A. Walsh <
> [log in to unmask]> wrote:
>  5 Tips to Improve the Museum Experience
>
>  A museum expert offers five ways to make museums more appealing to young
> people. Tip 3, Add More Evening Hours, was implemented by Pittsburgh's
> original Buhl Planetarium and Institute of Popular Science in 1986.
>
>
> http://spacewatchtower.blogspot.com/2014/04/5-tips-to-improve-museum-experience.html
>
> ​ 2014: 75th Year of History: Buhl Planetarium and Institute of Popular
> Science, Pittsburgh <http://buhlplanetarium.tripod.com/>
> [image: image] <http://buhlplanetarium.tripod.com/>
> History: Buhl Planetarium and Institute of Popular Sci...<http://buhlplanetarium.tripod.com/>
> History: Buhl Planetarium and Institute of Popular Science, Pittsburgh
> 2014: 75th Year of Pittsburgh's Buhl Planetarium
> View on buhlplanetarium.trip... <http://buhlplanetarium.tripod.com/>
> Preview by Yahoo
>
>
>
> 2014: 75th Year of Pittsburgh's Buhl Planetarium<http://buhlplanetarium.tripod.com/>
> gaw
>
> Glenn A. Walsh, Project Director,
> Friends of the Zeiss < http://buhlplanetarium.tripod.com/fotz/ >
> Electronic Mail - < [log in to unmask] >
> SpaceWatchtower Blog: < http://spacewatchtower.blogspot.com/ >
> SPACE & SCIENCE NEWS, ASTRONOMICAL CALENDAR:
> < http://buhlplanetarium.tripod.com/#news >
> Twitter: < https://twitter.com/spacewatchtower >
> Facebook: <
> http://www.facebook.com/pages/SpaceWatchtower/238017839577841?sk=wall >
> Author of History Web Sites on the Internet --
> * Buhl Planetarium, Pittsburgh:
> < http://buhlplanetarium.tripod.com >
> * Adler Planetarium, Chicago:
> < http://adlerplanetarium.tripod.com >
> * Astronomer, Educator, Optician John A. Brashear:
> < http://johnbrashear.tripod.com >
> * Andrew Carnegie & Carnegie Libraries:
> < http://andrewcarnegie.tripod.com >
> * Civil War Museum of Andrew Carnegie Free Library:
> < http://garespypost.tripod.com >
> * Duquesne Incline cable-car railway, Pittsburgh:
> < http://inclinedplane.tripod.com >
> * Public Transit:
> < http://andrewcarnegie2.tripod.com/transit >
>   On Tuesday, April 29, 2014 12:05 PM, Nell Fleming <[log in to unmask]>
> wrote:
>  All,
>
> Yes, and for that mom who needs to breastfeed, and doesn't want to feel
> like a shut in during those first years what a break to be able to sit and
> feed the baby in a comfy chair that isn't stuck in a bathroom.
>
> I personally do need to get off my feet once in awhile or feel too
> fatigued to continue looking at larger museums.
>
> I can actually also see an idea of having a comfy chair's all along the
> exhibit.........sit down and contemplate...........it could be a fun way to
> set up a "sit in front of each of these pieces" scavenger hunt.
>
> Nell
>
>
> On Mon, Apr 28, 2014 at 1:40 PM, Carol Kocian <[log in to unmask]> wrote:
>
> A "nap room" can be simply a place to sit, quiet and not a lot of
> stimulus. When I'm touring a city, I enjoy having a cathedral where I can
> sit and just take in the stained glass in an otherwise dim room. I
> remember the Met having an inside garden, I think Japanese? Where one can
> sit and rest.
>
> Late hours and artifacts in the light: Just go late one or two days per
> week, and open later to compensate.
>
> Regarding photography and social media: have an outdoor or lobby area
> where photography is ok. People can express their enjoyment of a museum
> without taking a picture of every single artifact.
>
> -Carol
>
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