One low-tech and low-cost solution is to provide scripts for the hearing-impaired visitors to take with them on the tour. You can make several nice bound/laminated copies (perhaps with color photos to illustrate what is being described) and hand them out at the beginning and collect them at the end. Unfortunately this approach would not account for Q &A components (or other "off-script" discussion) of the tour, but here again it might be possible to include an FAQ in the script since there are always a handful of questions that come up again and again. It also might be a good idea to bring a small whiteboard, marker, and paper towel so that the deaf visitors can write down their questions (and the tour guide can write down the answers) if needed.
Good luck!
Charlotte Reineck From: Jamie Wilms <[log in to unmask]>
To: [log in to unmask]
Sent: Friday, July 17, 2015 1:36 PM
Subject: [MUSEUM-L] Hearing Impaired Tour Accommodations
<!--#yiv3589702707 _filtered #yiv3589702707 {font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;} _filtered #yiv3589702707 {font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;}#yiv3589702707 #yiv3589702707 p.yiv3589702707MsoNormal, #yiv3589702707 li.yiv3589702707MsoNormal, #yiv3589702707 div.yiv3589702707MsoNormal {margin:0in;margin-bottom:.0001pt;font-size:11.0pt;font-family:"Calibri", "sans-serif";}#yiv3589702707 a:link, #yiv3589702707 span.yiv3589702707MsoHyperlink {color:blue;text-decoration:underline;}#yiv3589702707 a:visited, #yiv3589702707 span.yiv3589702707MsoHyperlinkFollowed {color:purple;text-decoration:underline;}#yiv3589702707 p.yiv3589702707MsoAcetate, #yiv3589702707 li.yiv3589702707MsoAcetate, #yiv3589702707 div.yiv3589702707MsoAcetate {margin:0in;margin-bottom:.0001pt;font-size:8.0pt;font-family:"Tahoma", "sans-serif";}#yiv3589702707 span.yiv3589702707BalloonTextChar {font-family:"Tahoma", "sans-serif";}#yiv3589702707 span.yiv3589702707EmailStyle19 {font-family:"Calibri", "sans-serif";color:windowtext;}#yiv3589702707 span.yiv3589702707EmailStyle20 {font-family:"Calibri", "sans-serif";color:#1F497D;}#yiv3589702707 .yiv3589702707MsoChpDefault {font-size:10.0pt;} _filtered #yiv3589702707 {margin:1.0in 1.0in 1.0in 1.0in;}#yiv3589702707 div.yiv3589702707WordSection1 {}--> Good Morning all! I wanted to toss this question out there to my fellow colleagues. We are a historic house museum that offers guided tours of the museum. This year, we have had an increase of tour requests from hearing impaired groups. Many times, they will bring their own interpreters which is helpful but at times they do not. We are trying to determine policy this matter so we are prepared for our visitors. I have looked on the ADA website but would like to first-hand information from other museums. What accommodations have other museums done for hearing impaired guests during guided tours? If you provide an interpreter, how much do they usually charge if anything? Any advice would be helpful. Thanks much! Jamie
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