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Date: | Fri, 4 Dec 2009 16:53:58 -0600 |
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Hi all
I need some suggestions for consultants with a combination of skills
- membership analysis and planning
- segmentation
- digital media
Ultimately we want to understand our membership better in terms of usage
patterns rather than on the usual demographic/psychographic values. We
have two databases, Raiser's Edge with the usual demographic materials
and giving records AND Convio with responses to our e-path
relationship-building and their web and program usage. We're thinking
there is a custom segmentation lurking in there that may be able to
guide us in developing the relationships further, but we need help in
developing it.
Does anyone have suggestions/recommendations?
Thanks
Linda Wilson
Director, Audience Research and Evaluation
John G. Shedd Aquarium
1200 S. Lake Shore Drive
Chicago, IL 60605
[log in to unmask]
PH (312) 692 3261
FAX (312) 939-8677
Knowledge of the system we deal with is always incomplete. Surprise is
inevitable.
Not only is the science incomplete, the system itself is a moving
target.
- C. S. Holling (1973)
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