Dear Harry,

Yes, something that you describe does exist--it's a correspondence
tracking software called CorrFlow. Here's their website:
http://www.corrflow.com/ (click on "Product" to get a product
description).

Best,

kat mulkey
Journal Marketing
Left Coast Press, Inc.


On Mon, 30 Jul 2007 18:23:06 -0400, "Harry Heiss"
<[log in to unmask]> said:
> This question pertains not to archival correspondence, but rather to 
> current office mail.
> 
> Can anyone on the list recommend an off-the-shelf software for managing 
> and tracking incoming and outgoing correspondence and e-mail?
> 
> Currently we log congressional and customer correspondence using
> Microsoft 
> Access, because it's part of the Microsoft suite for which we have a site 
> license.  But it's cumbersome, requires a lot of maintenance, and is not 
> particularly effective.
> 
> If there is a product tailor-made for managing correspondence and e-mail, 
> that can be used in a network environment, and you are well satisfied 
> with, please contact me off-list.
> 
> Thanks.
> 
> Harry G. Heiss, Archivist
> Bureau of the Public Debt
> Department of the Treasury
> 799 Ninth Street NW, Room 9-65
> Washington, DC 20239
> 
> [log in to unmask]
> 202.504.3516 [voice]
> 202.504.3630 [fax]
> 
> "Be nice to the arc
> 
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Journal Marketing
Left Coast Press, Inc.

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