I am conducting a survey of  Volunteer Managers or Coordinators  to compile
data for a research paper.  The form should take about ten minutes to complete.
 This study will serve two purposes:  to assist me in a requirement for a Human
Resources Management Class with the University of Victoria,  British Columbia,
and to assist my own museum, the Fort Guijarros Museum Foundation, San Diego,
California,  in the management of an all volunteer staff.

I would be very appreciative to any institution which relies on volunteers as
part of their program.  I plan to compile the data and send this information to
any person who asks for the compilation.  Thank you for your time and
expertise.

Please mark all answers that apply and also  provide any further relevant
information.

PLEASE DO NOT POST YOUR RESPONSES TO THE LISTSERVE; send directly to
Susan Floyd

[log in to unmask]

__________________________________________________________________
1. The number of volunteers in your organization:

a.  10-20
b.  21-50
c.  51-75
d.  75-100
e.  more than 100

2.  Who is in charge of your volunteer program?
a.  Museum staff volunteer manager
b.  Volunteer manager
c.  Other

3.  How many hours of orientation does a volunteer receive?
a.  1-2
b.  3-5
c.  More than 5 hours

4.  What types of volunteer positions are available at your site?
a.  Collections management
b.  Gift shop
c.  Archival work
d.  Desk
e. Other
f.  Docents
g.  Fund raising

5.  How many hours of training does a volunteer receive?
a. 1-2 hours
b.  2-5 hours
c.  more than 5 hours.

6.  Does the volunteer position have a job description?
a. Yes
b. No
c.  Comments

7.  Does the volunteer manager/coordinator have a job description?
a. Yes
b.  No
If  possible, please attach a copy.

8.  As volunteer manager/coordinator does your job include training of
volunteers?  If not
who is responsible for the training?
a. Yes
b.  No
c. Comments

9. Are other professionals involved in the training of the volunteer staff?
a.  Yes, museum curators
b. Yes, museum education staff
c.  Outside professionals
d.  Others

9.  Does your institution use a computer tracking system for information about
volunteers?
a.  General Information
b.  Hours worked
c.  Evaluations
d. Other

10.  As a volunteer manager, you report to:
a.  Education Dept.
b.  Membership Dept
c.  Executive Director
d. Other

11.  As volunteer manager does your background and experience include:
a.  Specialized training for volunteers
b.  Training in the writing of  job descriptions
c.  Training in the writing of appraisal forms
d.  Other forms of program evaluation
e.  Other Human Resources Management Training

12.  Does your institution use a specific evaluation form for volunteers?
If yes, please include a copy.
a. Yes
b. No

13. Is the evaluation form linked to aspects of the volunteer training?
a.  Yes
b.  No
c.  Comments

14.  Is the form used to improve volunteer job performance?
a. Yes
b. No
c.  Comments

15. Are volunteers made aware of the appraisal forms?
a. Verbally
b  In a written evaluation

16. Are appraisals kept on file?  How long?
a. Yes
b.  No
c.  One year
d.  Longer

17.  Are these forms part of an overall evaluation of the museum and its goals?
a.  Yes
b.  No
c.  Comments

If you wish, please include your name, title, organization, city, state,
e-mail, phone  and
fax numbers.


Again, many thanks for your time and thoughtful assistance with this survey.

Please send the results to:

Susan Floyd
E-mail
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FAX
619-487-3863

Surface Mail:
Susan Floyd
Fort Guijarros Museum Foundation
17415 Port Marnock Drive
Poway, California 92064

Tel:
619-487-4599