They will get back to you! I have contacted them a few times recently. I
have had files missing from original install folder that prohibited me from
having donor letter features.  They helped resolve that, I bet they can
help you as well.

I dont know where you live, but remember they are on east coast time.

Karen Mattson

On Fri, Sep 4, 2020, 12:36 PM Boldman House Museum <
[log in to unmask]> wrote:

> Hi all,
> According to PP User's Guide, the Subject Authority File in the Photo
> catalog is supposed to be pre-populated with the LOC Graphic Images
> preferred terms?
> Ours isn't. It's kind of a mishmash of terms entered by staff and
> volunteers over the years. Has anyone encountered this problem with PP 5.0?
> I left a message with PP, but because of COVID, I'm not sure when they'll
> be able to get back to me. Any help would be appreciated. Thanks!
> --
>
> *Amy Rosenberg*
> Boldman House Museum
>
> (Museum address)
> 410 N. First Street
>
> (Mailing address)
> c/o Dayton Historical Depot Society
> 222 E. Commercial Street
> Dayton, WA 99328
>
>
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