I have done peer reviews of interpretation programs in the USA and Australia
and, in my capacity as Principal of the newly incorporated Harry Needham
Consulting Services, Inc., would like to talk to you! It has to be done with
care or it gives you bad results and leaves everyone feeling frustrated. AND
I am familiar with your site.


Harry

Harry Needham
Special Advisor - Programme Development
Canadian War Museum
330 Sussex Drive,
Ottawa, Canada
K1A 0M8
Voice: (819) 776-8612  Fax (819) 776-8623
Email: [log in to unmask]

> ----------
> From:         Edward Baker[SMTP:[log in to unmask]]
> Reply To:     Museum discussion list
> Sent:         Tuesday, March 16, 1999 11:59 AM
> To:   [log in to unmask]
> Subject:      Peer review query
>
> Subject:  Interpreter/docent peer review
>
> One of our staff members has proposed a program of peer review as an
> appropriate approach to improving the performance of our interpretive
> staff.  It is not being proposed as a substitute for the usual Supervisor
> performance evaluation but some staff may feel that it is perhaps a better
> way to coach new staff or those who feel that their supervisor never sees
> them at their best.
>
> My query to the list is:  Have any of you used a system of peer review,
> other than informal coaching, to work on staff performance with the
> public?
> If you have, would be be willing to share your format and your thoughts on
> the process?
>
> Thanks for your assistance.
>
>
>
>
> **********
> Edward Baker
> Assistant Director, Interpretation Department
> Mystic Seaport Museum
> Box 6000
> Mystic, CT  06355
>
> (860)572-0711 ext 5080
> [log in to unmask]
> <http://www.mysticseaport.org>
> <http://www.alhfam.org>
> **********
>