There are several "free" e-mail services. Juno does not require internet access; it has access to some 400 local access phone numbers through which one subscribes. You need to have Windows 3.x or Windows 95; they will send you a disk for app. $9.00. (http://www.juno.com; or, 1-800-654-JUNO). Hotmail requires internet access (http://www.hotmail.com). You can change internet providers without changing your e-mail address. With web based e-mail you can access anywhere in the world that has internet access. RocketMail (http://www.rocketmail.com) is web based. With this one I understand you can organize e-mail more efficiently into folders. It also offers "spam control." Another company is USA .Net (http://www.usa.net) has NET@ddress which I understand can offer access without the Web. I don't know all the pluses or minuses for using each one but with Juno and Hotmail, you are sent advertising which they sell to support themselves. I am on JUNO and have had no problems.