The following are available on our WWW site: a. An international bibliography on visitor studies, evaluation, performance measurement and market research (available with introductions in English, French and German) by Friedrich Waidacher, Jan Sas and the other guy (we're like the "Three Tenors".) Go to: www.civilization.ca/cwm/cwmeng/cwmeng.html Scroll down to the bottom of the table of contents and select the language of your choice. b. An annotated list of evaluations/visitor studies conducted to date by CMC and CWM. This can be found at: www.civilization.ca/cmc/cmceng/eval2eng.html The list is a bit dated, as at least four or five studies have been conducted since it was last updated, with more planned for the remainder of 1997. Copies of most of the studies are available from [log in to unmask] Harry Needham Director, Programmes & Operations Canadian War Museum