. I, too, am following this thread in the hopes that >there are some sources that someone knows about. Zahava Deering (sp?) at SI >is an expert in evaluations. Anybody know her personally to ask? > >- Adrienne > Adrienne DeArmas <[log in to unmask]> >------------------------------ I don't know her personally, but Zahava Doering is Director of the Institutional Studies Office at the Smithsonian, and as you say, has extensive experience in evaluation. Other sources: Beverly Serrell of Serrell and Associates out of Chicago has also done some interesting work on labelling in particular. I've seen her here on Museum-L..... And, as someone else mentioned, check out Falk and Dierking's "The Museum Experience" as well as their new book, "Public Institutions for Personal Learning: Understanding the Long-term Impact of Museums" both available from AAM. Or better yet, come join us at a Visitor Studies Conference - the next one is in Colorado in August. Judy Rand, a consultant out of Seattle, is one of the keynote speakers. Judy has done extensive work on label writing. I could name more.....but I'll spare the list. I'd be happy to continue this discussion off-list. I don't have E-mail addresses for all of these people, but I do have all their snail mail addresses - if anyone's interested, please contact me off-list. Interesting thread! Christina J. Simpson Co-ordinator of Evaluation/Results Monitoring Glenbow Museum Calgary, AB CANADA [log in to unmask]