In order to introduce some useful humor here, how about a contest? Tell us about the 25 (or less) things that drive you crazy! Dealing with patrons, funny experiences that happened in a museum or library, typos on labels, silly questions (from patrons and others), etc. If this is too silly a suggestion, please let me know (I seem to be a bit lightheaded today, too many WWW sites...). Anita Cohen-Williams; Reference Services; Hayden Library Arizona State University, Tempe, AZ 85287-1006 Tel: (602) 965-4579 FAX: (602) 965-9169 [log in to unmask] Owner: HISTARCH, SPANBORD, SUB-ARCH