For facilities where behind-the-scenes tours are difficult due to space, safety or access issues, videos and b-t-s exhibits can provide glimpses of what goes on in the back rooms. I realize this brings up the issue of 'real' experiences, but well-done, personal stories--"Hello, I'm __________ and this is what I do here in the conservation department of __________ Art Museum"--can be very informative and, dare I say, entertaining. ;-), Laura Laura H. Firth Interpretive Exhibits Writer [log in to unmask]