The responses posted recently add yet more support for timely research on the use of WWW sites by patrons of heritage institutions and other groups, including the general public. In cooperation with other museums, we have started collecting data on use of WWW sites by our patrons. Our first study, conducted over 8 days in October 1995, elicited 503 responses. We were disappointed to find that only 27% of respondents had an Internet connection either at home or at work. Of that fraction, 78% reported that they did NOT visit museum sites on the WWW and only 4% (a disappointing 1% of the total respondents) had "visited" the CMC WWW site before visiting. Only 1 respondent in 503 reported that the visit to the CMC WWW site had influenced his decision to make a physical visit. The population represented by this sample was quite unusual, being comprised very largely of seniors, a group not noted as major users of informatics services. We will continue to ask the same questions over the coming year and will report our findings on this list. A copy of the study, of which the Internet-related questions was only one part, is available. Harry Needham Canadian Museum of Civilization