Lori who is working with a Heritage Center in Alberta. First, please include yr email address in your signature, my mail reader doesn't display it. Second: I don't really understand your description of your problem, though I read the message a few times. Is it that activities originating at the Center are "competitors" and the Center's audience is getting too small? Please restate the problem in terms that are as concrete as you can make them: "Nobody comes here anymore, our board is quitting in droves, our funding base is drying up, our staff is demoralized". Then perhaps we can work backwards from the problem to the source. Eric Siegel [log in to unmask]