"Family Friendly" policies at my museum, The Virginia Discovery Museum, include (for personnel) part-time professional positions, flexible working hours, and use of sick leave to care for other family members when they are ill. As a part-time professional employee and mother of two, it's great to be able to say "sorry, my child-care arrangment for this afternoon fell through so I'm leaving, and will come in tomorrow instead" and have my director say "fine, just tell the front desk." We also have family-friendly membership policies, which include grandparents and regular babysitters under a family membership, and a flexible definition of "family". Supporting families is part of our mission statement. Carol Ely Education and Exhibit Director Virginia Discovery Museum Charlottesville