Here at the Detroit Institute of Arts, we hav a highly successful program called "Gallery Service". We have developed a core of over 700 volunteers who take 2 1/2 hour shifts on a periodic basis. They work in concert with our part time gallery guards. We do however have 24 security staff in addtion to our part time staff and the gallery service attendants. The job of the gallery service attendants is to help people find their way, direct people to the rest rooms and to be "a presence" in the galleries. They go through an extensive training program. They may not act as docents and they must bring any problems to the attention of the guards rather than try to handle it themselves. Please contact Gloria Parker, Gallery Service Coordinator for more information. Her telephone number is 313 833 3738. Suzanne Quigley Head Registrar DIA 313 833 0261 email: [log in to unmask]