The bottom line is that website accessibility is a legal requirement in the USA and UK. Peter Gray's comments may seem harsh, but he is absolutely right in his assessment. We need to make sure that museum staff understand what accessibility means and that it is just as important as content in making a good website. In the UK all public sector sites must attain the AA standard by the end of 2005. Ignorance of standards is no excuse in a court of law. Websites are now by far the most important means of communication, and yet responsibility for the website is often delegated to a member of staff without the relevent knowledge. I appreciate the problems of small underfunded museums, however the provision of accessible websites must now been seen as a core function with appropriate professional input... and if external vendors are used, contracts should always include clauses stipulating accessibility standards. Ian Edelman Web Manager Recreation and Heritage Hampshire County Council ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).