Association of Youth Museums, Washington, DC
Position Opening: Member Services Coordinator
Announcement Date: April 1, 1998
Closing Date: May 31, 1998
Position Start Date: July 6, 1998
The Association of Youth Museums (AYM) is a professional service organization
serving over 375 members from around the world. First founded in 1962, AYM
strives to expand the capacity and further the vision of youth museums.
Membership is primarily youth museums, but includes traditional museums with
an interest in family audiences and children.
AYM seeks a full-time Member Services Coordinator. This is an ideal
opportunity for a candidate interested in serving the children's museum field
and wishing to expand his/her experience in arts administration. The next few
years hold exciting opportunities for AYM as we gear up for the 100th
anniversary of children's museums in 1999. AYM is in the process of
developing a strategic plan to guide AYM through the next three years as we
seek to transform the learning landscape for children through youth museums.
Salary range: Low to mid $20's, commensurate with experience. Benefits
include two weeks annual vacation leave; annual sick leave; paid holidays;
health, dental, vision, life, ADD insurance. Position reports to the
Executive Director or Executive Director's designee. Employment at will
relationship.
The Member Services Coordinator is responsible for the management of the
variety of services provided to AYM members. Specific responsibilities
include:
Members
--Maintains membership database in a current and accurate manner.
--Prepares renewal notices and second notices for members on a monthly basis.
--Devises strategies for recruiting new and inactive members.
--Maintains hard files for each member.
--Provides technical assistance over the phone to start up and established AYM
members.
--Coordinates annual reciprocal membership program.
--Fulfills information requests and press inquiries.
InterActivity, AYM's annual conference
--Implements and executes registration process including database, tracking
payments, invoicing, and confirmations.
--Manages on-site registration and AYM office at the conference.
--Conceptualizes conference logistics and coordinates with the local host
committee to implement logistical plan.
--Coordinates the AYM Exhibit Hall, including recruitment and logistics, and
ads for Final Program.
--Coordinates outside vendors.
--Acts as official AYM liaison with conference hotel staff.
--Coordinates all meal functions.
--Coordinates all logistics regarding meeting room space at hotel and other
facilities being utilized, including audio-visual needs and room set-up.
--Coordinates logistics as necessary with AAM.
--In cooperation with host institution, provides coordination as necessary for
special events.
--Drafts and/or edits conference materials in cooperation with Executive
Director and Director of Education and Programs.
Publications and printed materials
--Writes and desktop publishes AYM News on a bimonthly basis.
--Manages design and printing process for AYM materials including newsletter,
letterhead, brochures, conference programs, and related materials.
--Produces annual AYM Directory including survey to members, data input,
analysis, and production.
--Fulfills publication orders including the slide library.
--Maintains library and inventory of Hand to Hand back issues and other AYM
publications.
--Coordinates mailings of AYM publications, announcements, and other
materials.
AYM Web Page
--Develops structure and design of web site.
--Compiles and routinely updates web site text, graphics, photos, and
"hotlinks" to AYM members.
--Coordinates Classifieds section of web site.
Programs, Special Events and Meetings
--Implements and executes registration process including database, tracking
payments, invoicing, and confirmations for AYM Professional Development
Programs.
--Assists the Executive Director with special projects and new program
initiatives as they arise.
General
--Coordinates intern recruitment and supervises interns.
--Procures office supplies and coordinates equipment repairs.
--Makes deposits of AYM income: credit card receipts via modem; cash and
checks via deposit slip.
--Assists in advocacy activities and may represent AYM at Museum Working Group
meetings.
--Monitors on-line discussion groups, including Childmus, Museum-L, and
Museum-Ed.
--Answers phones.
--Provides general support to the Executive Director as necessary.
--Other duties as assigned.
Candidate Qualifications:
--B.A. or B.S. from an accredited four-year college or university is required.
--One to three years previous administrative or management experience in a
nonprofit/arts/museum setting required (or a combination of internship
experiences in similar settings may be substituted).
--Strong administrative/organizational skills and close attention to detail
are required.
--Excellent writing, editing, and communication skills are required.
--Ability to work under pressure and time constraints as well as handle and
prioritize a number of tasks simultaneously required.
--Strong teamwork ethic and sense of humor required.
--Expertise in the following Windows operating system programs required: Word
for Windows, FoxPro, and PageMaker; experience with web design and programming
helpful.
Please forward resume, cover letter, writing sample, salary requirements and
references to:
Valerie Borden
Member Services Coordinator
Association of Youth Museums
1775 K Street, NW Suite 595
Washington, DC 20006
AYM reserves the right to modify the position description at any time.
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