>Can any MUSEUM-Lers point me in the direction of information relating to
>the management of multimedia resource rooms within museums/galleries?
>

Dear Elize,
Last year the "Deutsches Museum" in Munich has had an exhibition with
commercial Computer CD-ROMs. They set up an extra room and let the visitors
play games and use interactive books, encyclopedia and such like. As far as
I know they hired special staff to guide the users through the CD-ROMs. I'm
sorry I don't have names of contact persons for you. Maybe you can find
some information on their website (www.deutsches-museum.de)
Hope this helps.
Kind regards,
Monika Gause
mediawerk hamburg