Could you send me, please, more information about what is ISO 9000?
In Portugal we are just beagining to discust question about standards and i
would apreciate any information that you could send me about

Best regards

Mario Brito
Museu Diogo Sousa
Av. Central, 32
4700 Braga
Portugal

tel 351 53 73706
fax 351 53 612366
e-mail [log in to unmask]



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From: [log in to unmask]
Subject: ISO 9000
To: [log in to unmask]

Dear Museum-L'ers,

Our Museum is planning to incorporate ISO 9000 quality assurance standards
into its day to day operations. We shall seek registration of this standard
once the process is complete.  I would be very interested to hear from anyone
who has introduced this system into their management structure. Has it been a
successful implementation?  What are the pitfalls? Frank opinions welcomed !
I understand that ISO 9000 goes by other names in other parts of the world -
BS5750,  EN29000

Roger Smith
Director
Waikato Museum of Art and History
Te Whare Taonga o Waikato
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