We use SurveyPro for, as the name inplies, our surveys.  I can also use it
for time and tracking studies since I can choose or create number fields.
We use NUD.IST for dealing with qualitative data.  SurveyPro is from Apian
software in Menlo Park, CA, and NUD.IST is available from SAGE publishing.

Hope this is what you wanted.

Christina Simpson
Co-ordinator of Evaluation/Results Monitoring
Glenbow Museum
Calgary, Alberta, Canada
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>Museum Management Consultants, on behalf of the Lila Wallace-Reader's Digest
>Foundation Museum Collections Accessibility Initiative, is collecting
>information on how museums collect visitor information electronically. We are
>looking for information on software and hardware, such as hand-held
>computers, the World Wide Web, Systat, SPSS and more, used by museums to
>gather and track visitor satisfaction and demographics. Any information would
>be useful and extremely helpful. Please reply on the list or directly to
>[log in to unmask] Thank you very much,
>
>Museum Management Consultants
>Larisa Overmier
>
>