Someone (no signature!! argghh) posted a very good and
          thorough reply to the development office software question.
          The only thing that I have to add is that Raiser's Edge has
          been called that for several years. The company had an
          unfortunate propensity for bad puns (witness the name of the
          company itself, Blackbaud) It was all very amusing when
          the company was very small and personalized, but it got
          trying when they moved their offices down to South Carolina
          and became more corporate.
 
          I hate to smear a company that may well have gotten its act
          together, but in 1990 or so, they combined all the
          disadvantages of being a small company with all the
          inflexibility of a large corporation. They treated us, their
          customers, poorly: what goes around, comes around, and I'm
          just relating our bad experience with them.
 
          Big money for "upgrades" that were just bug fixes, totally
          inadequate training capabilities, and software that, while
          comprehensive, worked poorly.
 
          Eric Siegel
          [log in to unmask]