Looking for more strategies for engaging your visitors?
Stephanie Weaver, in her book CREATING GREAT VISITOR EXPERIENCES (http://www.lcoastpress.com/book.php?id=88), outlines eight steps to better visitor experiences. These are now featured in recorded classes on Weaver’s website, at www.experienceology.com/classes.
Weaver has also added a schedule of live webinars focusing on a variety of topics related to visitor services, including:
* Intro to Visitor Experiences: Wed. Sept. 30 at 9 am PDT: http://bit.ly/HLdIF
* Authenticity in Museums (Reach Advisors): Wed. Oct. 7 at 9 am PDT: http://bit.ly/1arB09
* Customer Service: Wed. Oct. 14 at 9 am PDT: http://bit.ly/3TIctM
* e-Clinic on Outdoor Signage: Wed. Nov. 11 at 9 am PDT: http://bit.ly/102Obo
* Dr. John H. Falk on Identity and the Visitor Experience: Wed. Dec. 2 at 9 am PDT: http://bit.ly/fwYpb
The final webinar features another Left Coast Press author, Dr. John H. Falk, who will discuss his new book IDENTITY AND THE MUSEUM VISITOR EXPERIENCE (http://www.lcoastpress.com/book.php?id=214). We will be giving away two copies of his book to attendees.
Stefania R. Van Dyke
Museum Studies and Practice
Left Coast Press, Inc.
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