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Wed, 21 May 2008 11:21:05 -0400 |
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Responsibilities, including but not limited to:
• Assists Visitor Services Coordinator in the delivery of visitor services
throughout the Newseum.
• Directs a team of part-time Visitor Services Representatives in the
absence of the Visitor Services Coordinator.
• Responsible for familiarity with all museum galleries, exhibits, and events.
• Helps to plan, direct and implement all daily activities related to crowd
flow and the visitor experience.
• Assists Visitor Services Coordinator with scheduling personnel.
• Demonstrates excellent customer-service skills and responds promptly to
visitor needs.
• Able to work independently and handle visitor questions without
assistance.
• Provides recommendations and infrastructural guidelines to help advocate
the visitor experience.
• Assists in the Visitor Services Control Room in the absence of the Visitor
Services Control Room Operator.
• Works in assigned Visitor Services floor positions as needed.
• Responds to the needs of Visitor Services part-time staff and assists with
breaks and lunches.
Minimum Requirements:
• Previous experience working with the public.
• Previous supervisory experience a plus.
• Must be a team player, demonstrating flexibility and initiative.
• Must possess excellent communication and customer-service skills.
• At least two years of college education or equivalent work experience.
• Basic computer skills and ability to write effectively.
• Ability to work with a diverse staff and public under fast-paced, ever-
changing conditions.
• Willingness to work a flexible schedule, including weekends, holidays and
evenings.
• Able to stand for long periods of time.
• Able to lift 30 pounds.
• The Freedom Forum/Newseum may conduct pre-employment background
investigations on all new hires.
To apply, click on the link below or visit our website at www.newseum.org.
http://tbe.taleo.net/NA9/ats/careers/requisition.jsp?
org=FREEDOMFORUM&cws=2&rid=35
The Freedom Forum/Newseum offers competitive salaries and excellent
benefits. The Freedom Forum/Newseum is committed to Equal Opportunity
Employment.
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