THE CHILDREN'S MUSEUM, SEATTLE
Membership Sales Associate: Position Open Until Filled
A private, non-profit institution, The Children's Museum, Seattle (TCM) is
the region’s preeminent early childhood development organization for
children birth – 10 years. TCM is a fun, safe and engaging environment
where children are encouraged to prod, poke and play in a child-sized world,
free to explore the world around them at their own pace and in their own
way, with hands on and minds open. Located on the first floor of the
Seattle Center’s Center House, the Museum serves nearly 200,000 visitors
annually. This administrative position is a WEEKEND DAY, PART-TIME position.
Position:
The Membership Sales Associate operates the Membership Services desk on
WEEKENDS, provides service and information to museum visitors, sells and
processes memberships and assists with retail merchandise sales.
Qualifications:
-Experience handling multiple tasks in a fast-paced public setting
-Experience providing customer service with a consistently pleasant and
professional demeanor
-Experience in cash handling, operating a cash register and till
reconciliation
-Excellent skill in sharing and maintaining organized work space and work
systems
-Motivated to cooperate and work in a team-oriented environment while
maintaining focus on job responsibilities
-Familiarity with or ability to learn PC based computer programs
-Experience and desire to work with children and families
-High School diploma or equivalent, some college preferred
Responsibilities:
-Operate the Membership Services Desk during WEEKENDS, providing visitors
with reliable service and information, making retail transactions and
processing memberships
-Provide new Members with their membership cards and related materials at
the time of purchase
-Monitor entry of Membership Services Desk patrons into Exhibit Center
-Enter member data with precision and maintain accurate member information
in database
-Maintain a positive, customer-comes-first attitude in interactions with
visitors as well as colleagues
-Attend All-staff meetings as scheduled
Evaluation Policy:
Performance appraisal given annually at the one year anniversary of the hire
date. Three month review at discretion of supervisor.
Reports To:
Director of Annual Fund and Membership
Compensation:
Hourly, Non-Exempt, DOE
Contact: Anne Lehmer
Phone: 206-441-1768
Email: [log in to unmask]
Fax:206-441-0910
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