Hello Josh! How are you doing? Time has flown since I've seen you last!
What I'm trying to do now is have the donor wait while I prepare the
forms, or generally I have the forms made up ahead of time (because I
try to require donors to schedule drop-offs). That way I get the D.o.g.
in my hands immediately! I use Past Perfect, which creates the forms
very quickly. In those cases where it's not possible to fill out forms
directly, I mail them with the stamped return envelope. I do have some
difficult donors, however. I generally mail them a second time and then
call the donor. If other staff know the donor, sometimes they can help
move things along. If you still have no luck, you need to speak with the
donor directly and tell them that their items have to be returned if
they will not sign a deed of gift. Maybe they have a problem with the
wording you can explain or something. Unfortunately, you must stick to
it. If they live close by, you might be able to schedule a time to stop
by their residence, especially if they are older.
I have a problem where an elderly woman donated an item, and the deed of
gift was returned - wrong address or she died, I guess. I have no idea
how to proceed. I can't find her online, in the phone book, etc. It's a
problem.
Hope this helps.
Sabrina Henneman
Registrar
Genesee Country Village
www.gcv.org
-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]]
Sent: Thursday, July 07, 2005 11:06 AM
To: [log in to unmask]
Subject: [MUSEUM-L] Returning Deed of Gifts
I sometimes have a hard time of donors returning Deed of Gifts. I
include a self addressed, stamped envelope, but that doesn't seem to be
enough.
Would appreciate any advice on the matter, or a link to previous
discussions.
Regards,
Joshua K. Blay
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