Please excuse cross postings. Please respond to contact information below.
POSITION AVAILABLE: Membership Manager
FLSA Classification: Full-time/Exempt
Department: External Affairs
General Summary: Lead the Arboretum's Membership office by developing
effective strategies for membership, recruitment, and retention.
Responsible for membership outreach efforts to current and potential
members, including visitors and the general public. Grow the Arboretum's
membership according to annual membership projections and the strategic
plan. Coordinate daily operations of the Membership office. Develop and
implement long-range planning strategies for membership growth and
retention, including mailings, special events, and other promotions and
activities.
Job Qualifications:
Previous Training and Experience
Minimum of a Bachelor's degree. Verifiable employment record and
experience in public service roles with at least 3-5 years of professional
experience in an active membership program, or in the management of a
museum visitor program desirable. Experience in public speaking. Must
have outstanding oral and written communication skills. Customer service
and satisfaction training required either in recent past or will be required
as part of the orientation process. Prior supervisory experience is
essential. Must have working knowledge of computer database,
spreadsheet, and word processing software, including Microsoft Word,
Excel, PowerPoint and e-mail programs. Raiser's Edge experience
preferred. Must demonstrate flexibility in work schedule, including regular
weekend and evening hours.
Physical/Mental Requirements
Must be a person who prefers to interact with the public, is consistently
courteous and patient, and able to energize staff and motivate people to
become Arboretum members. Leadership skills in planning, organizing,
problem solving, and delegation. An energetic and constructive attitude is
essential in this position, one that exhibits and actively promotes positive
energy and a spirit of teamwork and partnership. Customer service
oriented individual who is able to relate effectively with people of various
cultural backgrounds, levels of education and experience. Ability to work
under pressure, and to attend to and meet multiple deadlines with
frequent interruptions. Continuously looks for and suggests better ways
to conduct work and promotes this in others.
Working Conditions
1. Work is performed both indoors and outdoors, and sometimes off-site.
2. Requires some physical activity: lifting and carrying (25 lbs.), climbing
stairs, prolonged periods of standing/sitting.
If interested, please forward letter and resume to
The Morton Arboretum
Human Resources
4100 Illinois Route 53, Lisle, IL, 60532-1293
or email to: [log in to unmask]
The Morton Arboretum is an Equal Opportunity Employer. All qualified
applicants will receive equal consideration for employment.
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