I think this approach is flawed.  Visitors have a right to get the most
correct answers available.  This might mean asking someone else in the
museum.  A docent is the first contact and in many cases the only contact
the public has with your museum.  If they give incorrect information it
reflects poorly on your organization.  If visitors are given information
that they discover is incorrect they may not visit again or they may decide
not to make donations to a museum that is not doing its job.  If a docent
provided incorrect information by mistake then it is understandable but to
have them giving false information because the museum is too busy to
properly educate them is not acceptable.  You are talking down to your
visitors and your docents.  I would not feel comfortable working as a docent
in this situation.

Trent Litchfield
Murray State University


----- Original Message -----
From: Janice Klein <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, February 27, 2001 10:55 AM
Subject: Docents

=========================================================
Important Subscriber Information:

The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes).

If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).