Sorry for the delay. I was out of town: AAM Conference. Thank you for your interest. >>> Mmclists <[log in to unmask]> 05/08/98 04:11pm >>> We are doing research on Visitor Services and Visitor Services plans. If your museum has a visitor services plan, could you please email me (or even better mail a copy)? I'm interested to see what other museums are doing along this line and how Visitor Services is being defined by the field. Thank you, Larisa Somsel Project Coordinator Museum Management Consultants 559 Pacific Avenue, Suite 8 San Francisco, CA 94133 email: [log in to unmask] web: www.museum-management.com