Beverly, There are a few resources out there but we at the Institute for Learning Innovation (formerly named SLi) have found the use of such cookbook responses to be problematic --the most important thing is to first think long and hard about what you are trying to find out. Randi Korn's book can be helpful once you are ready to begin developing a questionnaire: Korn, R. & L. Sowd. (1990). Visitor surveys: A user's manual. Washington, D.C.: American Association of Museums Technical Information Service. Dr. Lynn Dierking, here at the Institute for Learning Innovation, is currently working on a book with Wendy Pollock at ASTC that is an introduction to front-end evaluation. The book will discuss that subtlety quite a bit, and it should be out in a few months. If you have questions, call Lynn at 410-268-5149. Dale Jones Institute for Learning Innovation 166 West Street Annapolis MD 21401 410-268-5149; 410-268-2179 (fax) Visit our web site at www.ilinet.org .