All, I know this has come up before but only now has it become an issue at my facility. Please advise how I can access the 'Volunteer Bill of Rights'. Further, if any of you have volunteer handbooks which delineate the following I would appreciate the information: - volunteer-staff relationships - volunteer-volunteer relationships - reassignment and termination of volunteers We have over 150 volunteers and most of the time things proceed *tolerably* smoothly. However there have been instances of volunteers challenging staff, berating each other or assuming responsibility/authority where none has been given. Tips and advice would be most welcome. TIA Rhea Tannenbaum Exhibits Coordinator Gumbo Limbo Nature Center Boca Raton, FL [log in to unmask]