Hi, This is Mike Moreno Volunteer Program Manager for The Japanese American National Museum based in Los Angeles. We started using a program called "Volunteer Works" about 2 months ago and it's helped alot. So far we haven't had any problems with it. This product is produced by a company called "Red Ridge" Software Company you can reach them via the net: http:\\www.redridge.com or by phone at 812-336-4454.