Following all this discussion on museum shops, has anyone contact the Museum Store Association for the professional's point of view? It is an affiliate of the American Association of Museums. The current president is Christy Connelly, who apparently does not have e-mail, but can be reached at 513 353-1395. They have been in existence for quite a while and have a formal code of ethics, annual meetings, etc. Janice Klein Chair, RC-AAM Registrar, The Field Museum [log in to unmask]