Bravo KJK ! You are quite right about "internships" actually being of a level of complexity and responsibility that they used to be staff positions. Further they should be staff positions. Interns (as a broad catagory) can not be expected to feel the sense of loyalty and ownership necessary to do quality work. In my area (collections management/registration) there is a need to maintain the confidentiality of information (donors, values, etc.) that can not just be foisted off on short-term, temporary or volunteer workers. It's just too risky to the long-term and immediate health of the institution.