Can anyone direct me to service standards for museums? They might be
part of a larger set of standards, or related to accreditation(?)
Any thoughts on the best approach to developing standards for
visitor experience?

Doug

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Doug Hoy              Evaluation           National Museum of
[log in to unmask]              &              Science & Technology
(613)998-6863v         Research       P.O.Box 9724, Station T
(613)990-3654f                          Ottawa K1G 5A3 CANADA
**Opinions expressed are not necessarily shared by the NMSTC**
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