It's several years since I dealt with ADA as a government affairs issue, but my recollection is that the Act requires "public accommodations" merely to make a reasonable effort, taking into account the availability of services, cost, budget etc., etc. It's not necessary to put an elevator into a historic house if doing so would destroy the building's historic character. You don't have to have a docent proficient in sign language available on demand, if doing so would be unreasonable for cost reasons, or impossible because of scarcity of service. On the other hand, you're also not allowed to just throw up your hands and say you're too poor to do anything. You have to make a reasonable effort to make a reasonable accommodation. There's a higher standard for government entities. AAM has a grant from the Department of Justice to produce a video and workbook on ADA issues for museums. I believe the materials will be available this spring. I'm sure there are other materials available already through our bookstore catalog. Andy Finch [log in to unmask] AAM Government Affairs disclaimers apply