It is interesting reading these responses. I imagine we might get a very different "reading" if those on this list were primarily trustees of museums. I think this is often a conflict (and may be becoming more so) between trustees and staff (directors). Trustees are looking for that miracle MBA who will come in and save the day (which often means raise all the money so they won't need to) and museum professionals are still looking at museums as mission, collections, programs, profession. What we need are some good tools, education to bridge this growing gap or it will be not only disaster for museum professionals but for museums themselves. Response?? Jeanne Finan [log in to unmask]