A couple of years ago, the Tempe Historical Museum purchased Willoughby Associates' Snap! for DOS, a collections management software package. We had problems because it is installed in a pc network environment; apparently, the Q & A platform made it run incredibly slow. We were told by Willoughby that we needed the Windows version of Snap!, which they were in the process of developing. We ordered this version last March and were told it would be ready by July. Well, we have yet to get delivery on this software! They will not return our phone calls. Has anyone else been having this problem? Has anyone else used Snap! in either the DOS or Windows version? We're about ready to pull the plug on this software but would like to hear from other users first. Amy A. Douglass Tempe Historical Museum Tempe, AZ [log in to unmask]