David- Please let us know: what is your agency? Thanks - Mindy On Dec 5 you wrote: "Has anyone developed materials to train staff to become more aware of ADA requirements? Along the same lines, has anyone developed orientation materials to assist your staff in making accomodations for working with the general public? Our agency is developing instructional materials for this effort. We do not need ADA legal materials. Please share your thoughts with: David Seligman (608-264-6434) or fax (608)-264-6404 or e-mail [log in to unmask] Thanks"