The Museum of New Zealand Te Papa Tongarewa is reinventing itself. We are building a large new facility and completely redoing our exhibitions. We are in the midst of developing the stories that we want to tell and looking for the appropriate technologies with which to present them. My query is about computer driven interactives. As we consider using them several questions arise. Please let us know what your experiences have been. How does your museum decide which are the appropriate stories to be told on a computer? Have they been the right decisions? What are the most (and least) successful uses of computer interactives in museums? Do you have any tips on hardware, scripting and user interface? Are your museums generally pleased with the cost effectiveness and visitor satisfaction of computer interactives? Does it make more sense to develop an in-house computer interactives team or use outside consultants? How do maintenance requirements of computer interactives compare with traditional museum techniques such as slide shows and mechanical interactives? What percentage of the time is your computer interactive down? Will you do more interactives in your museum and if so, how will they be different? Thank you for any thoughts you have time to share with us. Robin Parkinson Head of Design Wellington, New Zealand [log in to unmask]