I agree that there can be MANY problems with new buildings and renovations -- and have experienced most of them myself. There is hope, though. We have now found an architect who not only works very hard to understand our needs and puts them first but also is meticulous about every phase of the project, whether or not it is officially the architect's responsibility. And he is a great pleasure to work with! If any of you are interested, I am delighted to recommend Sam Anderson of Samuel Anderson Architect, 505 Eighth Avenue, 25th Floor, New York, NY 10018, telephone (212) 564-7002. - Fran Beane Harvard University Art Museums