They did get back to me, thanks! I was concerned that they may not be in their offices. They're going to help me resolve it. On Fri, Sep 4, 2020 at 3:10 PM Karen Mattson <[log in to unmask]> wrote: > They will get back to you! I have contacted them a few times recently. I > have had files missing from original install folder that prohibited me from > having donor letter features. They helped resolve that, I bet they can > help you as well. > > I dont know where you live, but remember they are on east coast time. > > Karen Mattson > > On Fri, Sep 4, 2020, 12:36 PM Boldman House Museum < > [log in to unmask]> wrote: > >> Hi all, >> According to PP User's Guide, the Subject Authority File in the Photo >> catalog is supposed to be pre-populated with the LOC Graphic Images >> preferred terms? >> Ours isn't. It's kind of a mishmash of terms entered by staff and >> volunteers over the years. Has anyone encountered this problem with PP 5.0? >> I left a message with PP, but because of COVID, I'm not sure when they'll >> be able to get back to me. Any help would be appreciated. Thanks! >> -- >> >> *Amy Rosenberg* >> Boldman House Museum >> >> (Museum address) >> 410 N. First Street >> >> (Mailing address) >> c/o Dayton Historical Depot Society >> 222 E. Commercial Street >> Dayton, WA 99328 >> >> >> ------------------------------ >> >> To unsubscribe from the MUSEUM-L list, click the following link: >> https://HOME.EASE.LSOFT.COM/scripts/wa-HOME.exe?SUBED1=MUSEUM-L&A=1 >> > > ------------------------------ > > To unsubscribe from the MUSEUM-L list, click the following link: > https://HOME.EASE.LSOFT.COM/scripts/wa-HOME.exe?SUBED1=MUSEUM-L&A=1 > -- *Amy Rosenberg* Boldman House Museum (Museum address) 410 N. First Street (Mailing address) c/o Dayton Historical Depot Society 222 E. Commercial Street Dayton, WA 99328 ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).