Hi, Diane,

I agree with with Ken. Leave the level of letters. Become the active 
part, explain your collection policy in person and make him a 
cooperative partner. I think the situation is the result of failure of 
communication in the past from both sides.

Christian

Editor of the museum magazines MUSEUM AKTUELL print and MUSEUM AKTUELL 
Online (with Thousands of jobs worldwide in MUSC-Jobs),
EXPOTIME!,
RESTAURATORENBLÄTTER - Papers in Conservation, the dictionary for 
conseravators KONSERVATIV, European museum portal www.museum-aktuell.de
Author of  "Inventarisation" and "Fälschungserkennung".


Am 15.02.2017 um 22:33 schrieb Ken Yellis:
> Have him in for coffee and talk him through this. Make him an ally and 
> a scout for you


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