At our historic house museum, we do charge an admission and are actually
considering raising it within the next few years; we also have a sign hanging in
our Visitor Center that gives the estimated cost per visitor to have the Museum
open that day, we charge $12 for their tour but it actually costs us something
like $22. This is hung right near our donation box. Last year we also invested
in a much more interesting donation box than the square, boring and sadly
cardboard box the Museum had been using for decades. We commissioned a local
artist to make us a wooden box inspired by the work of the artist our historic
house interprets. It’s a beautiful box and we’ve found that donations have
significantly increased when there was something more fun and interesting to put
their money in. The sign above it simply reads “Contributions” and gives our
mission statement. Yes, it cost us money to make the box, but I’m pretty sure
the box had paid for itself within a few months of it being used and donations
kept climbing from there.
I’ve found the discussion of should museums charge admission to be a very
interesting one that has really escalated over the past few months; I’m sure
many of you saw the article in the New York times that REALLY sparked a
discussion about this. We all know funding for museums and historic sites is
tight and while admission will never fully support the operating budget, it
certainly is a nice supplement and plays a roll in keeping the doors open – at
least it does for my institution. Small museums really operate in the same way
as small businesses and while many of us are non-profits we still have bills,
staff and preservation projects that need to be funded. I’d love to see free
admission to places, but unless major money is coming from somewhere else to
allow that to happen I don’t see it being an effective way to increase
visitation. I also feel that “suggested donations” for admission are misleading
and make people feel guilty if they don’t give the suggested donation – “is it
free or not?” – the ambiguity that suggested donations create is only a
hindrance to your visitors and their experience of your site.
Laura
Heemer
Assistant Curator
Director of Programs & Membership
Wharton
Esherick Museum
"If it's not fun, it's not worth doing." -Wharton
Esherick
www.whartonesherickmuseum.org
Sent: Wednesday, March 04, 2015 11:53 AM
Subject: [MUSEUM-L] free admission
Our small local history museum is considering dropping our
admission charge at the start of the new fiscal year. I am looking for
feedback from those of you that have always offered free admission, or any
institution that once charged but then switched to free. How has this
helped your admission numbers? What was the feedback you got from your
community? Do you regret it? How did you roll out the change?
Thanks in advance for any comments or suggestions you are willing to
offer.
Mary Helen Dellinger, Curator
Manassas Museum
9101 Prince William Street
Manassas, VA 20110
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