The Whitney Plantation seeks staff to lead tours and work in the visitor center. All staff members will be required to work in both areas, so applicants should feel comfortable giving tours as well as working at the front desk.

The Whitney Plantation (www.whitneyplantation.com) is a historic district on River Road encompassing a ca. 1790 Big House, 6 slave cabins, and numerous outbuildings. It will open to the public for the first time in December 2014 as a museum of slavery. The grounds will be open for guided tours that include memorial walls and original structures. The tours are expected to last 1.5 hours. 

Tour Guide Duties will include:

 -    Guiding tours for the public; adherence to the museum’s script and message

-    Safeguarding the museum’s collections and maintaining security on all tours

-    Working at the front desk selling tickets and gift store items

-    Performing light cleaning tasks as assigned

-    Assisting with special events as needed

 Requirements/Experience:


 -    Physical ability to give up to three tours in one day

-    Some experience working in retail or customer service

-    Dedicated interest in the history of slavery and enslaved people

-    Experience working with cash registers, iPads, and POS systems desirable but not necessary

-    Ability to speak French highly desirable but not necessary; indicate if any level of fluency on application.

 Executive Assistant Position

The Whitney Plantation seeks an executive assistant to be the principal staff member at the visitor center. The executive assistant will work Wednesday through Sunday, with most hours working at the front desk and the option to lead tours two days per week. This is a full time, 40-hour per week position that reports to the Director of Operations. 

Duties will include:

-    Selling tour tickets and items in the gift shop

-    Answering the phone

-    Providing customer service to all visitors

-    Acting as point person between tour guides, visitors, and the director of operations

-    Opening and closing the visitor center and historic buildings

-    Assisting with special events as needed

-    Optionally giving tours two days per week

-    Light cleaning as assigned

-    Assisting with scheduling and special projects

Requirements/Experience:

 -    Bachelor’s degree in history, museum studies, nonprofit management, or business desired

-    Minimum 2 years experience in customer service

-    1 year experience in a museum as staff, docent, volunteer or intern highly desired

-    Experience working with cash register, POS system, and ipads

-    Ability to speak French highly desirable but not necessary; indicate if any level of fluency in application

-    Articulate, cheerful and professional; enjoys interacting with the public

 

Interviews and training to begin November 2014, job to begin December 2014.

Send resume and cover letter to [log in to unmask] by October 24.
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