At the risk of running this conversation beyond readers' patience, I'd like to add one last comment. Equal rights are not special rights. Accessibility expands museums' diverse audience and staff by making it possible for people with disabilities to experience museums' collections, programs, and work opportunities, but does not give extra privileges. Accessibility just tries to level the playing field. Without accessible parking and accessible restrooms (in the States, the latter are for everyone's use, not just people with disabilities), people with mobility disabilities would not be able to visit; with refusal to modify policies, people who might need sugar or service animals would not be able to safely visit. People who are blind or have low vision get very little from solely visual exhibitions, but can have equal opportunity to the experience with tactile access and audio description. The last example, particularly, makes a strong argument for Universal Design of programs (which also applies to facilities, sites, and learning). Most people with disabilities don't want special, segregated treatment. For the most part, it accentuates difference and results in misunderstanding. If all docent programs included some meaningful tactile experiences and audio description, everyone in the group would benefit. When I have trained docents, many admit during the sessions that by describing a painting or object in greater detail, they noticed features that they never saw before. So will other visitors. And developing one program that fits most rather than various segregated programs is more efficient and cost-effective. http://humancentereddesign.org/ Thanks, Jan Jan Majewski Advisor, Inclusive Culture and Development Institute for Human Centered Design (IHCD) ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).