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At my last organization we had a simple system for sharing information that sounds similar to what you are asking about, provided that you only want to share with people inside the museum. All of the staff members had access to a shared computer drive. The floor managers kept a daily report template --formatted in Excel-- in the drive and updated it throughout the day to reflect all operational issues from refunds to tardy employees to maintenance needs. Only one person can have it open at a time, but it worked fabulously as a communication tool. We also used the same approach to make maintenance requests via an Access database.

We found it was quite helpful to have these long term records. An important procedure in updating the shared forms was to document entries with initials and a date.

On Nov 7, 2011, at 1:07 PM, "Levon Williams" <[log in to unmask]> wrote:

Hello all.

I recently attended an excellent workshop on Creating and Maintaining Digital Collections. During the workshop the topic of utilizing Wiki's was discussed.

I believe that this could be a great tool for our institution, especially in regard creating a shared environment for museum procedures to exist.

I am aware that in some instances open source software is used to create and maintain a Wiki. However for us this would leave the lingering problem of access restrictions. I've spoken to our IT reps and it seems like locally hosting a Wiki is out of the question for time being.

Are any of your institutions utilizing Wiki's at this time? If so, what did you using create and maintain the wiki and how do you handle the issue of access restrictions?

-Levon Williams.

--
Levon Williams
Curator of Collections/Registrar
Stax Museum of American Soul Music
926 E. McLemore Avenue
Memphis, Tennessee 38106
(901)261-6334
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