MPMA Workshop : Dealing with Difficult Volunteers

At MPMA's 2011 Conference


Tuesday, October 18, 2011 8:30 am - 11:30 am

Every organization has people who need correction but it is even more difficult when the individual is a volunteer. We don't want to offend the volunteer but we also need something to change. This highly interactive workshop will lead participants in a process to identify what to say, how to say it, and then practice the process. It provides hope by identifying the elements of a Volunteer Program that can ease problems and prevent them from occurring.

 

Workshop Leader Sarah (Sam) Elliston has worked with volunteers in a variety of settings and taught classes about them for over 20 years. She has also managed a certificate-earning series on volunteer management and taught undergraduate and graduate courses in Volunteer Program Management.

Come learn from one of the best in this fun and informative class. Participants will leave with the knowledge of a process that can be applied to any difficult person. This workshop is for volunteer coordinators or managers, or anyone who works closely with volunteers. Presenter: Sarah (Sam) Elliston, M A T, Certified Volunteer Administrator, Reality Therapy Certified, Cincinnati, OH

 

Workshops at MPMA's 2011 Conference

MPMA has many workshops this year. See below a list of all of them

HALF-DAY MPMA WORKSHOPS

W2 MPMA Workshop: Oral Histories in the Digital Realm

Monday, October 17, 12:30 pm - 3:30 pm

Your institution would like to start or add oral histories to its collections? Great! But where do you start - especially when there are many issues to address before recording can begin.

This workshop will provide all you need to know regarding oral histories. Participants will come away having learned how to start an oral history program and conduct an interview, what to do after the interview and how to transcribe the recording, what equipment (recorders, camcorders, software, accessories) to purchase for the interview, and how to maintain and store the interviews. Participants will get to practice on digital equipment in the class. Other topics covered in this session include legal issues, old audio and video tapes, security, and useful references and resources.

Presenter: Sandra Reddish, Collections Manager, Public Historian, Fort Riley, KS

W3: Introduction to Grant Writing Monday, October 17, 12:30 pm - 3:30 pm

This grant writing workshop is for small museums and historical organizations with limited staff and limited time. It will be an introduction to the process and skill of grant proposal writing. Learn from seasoned grants officers how to gather information, develop a project description, provide the key information requested for the grant and create a detailed budget. Hands-on exercises will include a review of a grant proposal, and practical exercises to take you step-by-step through planning programs. Participants will receive worksheets, handouts and information on grant opportunities for museums and cultural projects.

Presenters: Amy Munson, Grants & Contracts Officer, State Historical Society of North Dakota, Bismarck, ND; Becky Meidinger, Development Specialist, Cooperstown-Griggs Co Economic Development Center, Cooperstown, ND.

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W4: Changing Negative Workplace Behavior Workshop

Monday, October 17, 12:30 pm - 3:30 pm

Every organization or group has someone who chafes and irritates others. Trying everything is frustrating and rarely works. Not knowing what to do is even worse. Workshop Leader Sarah (Sam) Elliston, who is certified in Reality Therapy, walks through the issues and steps to eliminate negative behavior.

The scope of this workshop is workplace behavior but it introduces a process that can be applied to individuals, groups, colleagues, and even family members. It will also explore what motivates an individual to act in certain ways and the methods, message and strategies that can be used to change negative behavior into positive behavior. This is an opportunity to learn how to redirect an unhappy and irritating individual into a happier and more productive member of the staff. This workshop is for directors, deputy directors, supervisors, and anyone who works with or manages paid staff.

Presenter: Sarah (Sam) Elliston, M A T, Certified Volunteer Administrator, Reality Therapy Certified, Cincinnati, OH

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W5: Don't Let the Paper Get You Down! Basic Records Management for Museums

Monday, October 17, 2011 12:30 pm - 3:30 pm

Why does record management matter? And what is a museum's legal responsibility when it comes to its records? While it is easy to lose sight of what records to retain and what records to toss, the decision to do either one of these is important. This hands-on workshop is designed to give participants confidence to work with their institutional documents and to solve their records issues. It will focus on record management and provide steps for successfully managing organizational records. The workshop will begin with an overview of the general principles of records management, cover the many categories of records along with the resources available to records managers, and finish by tailoring the workshop to the needs of each participant.

Presenter: Audra Oliver, Registrar, W. J. Clinton Presidential Library and Museum, Little Rock, AK

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W7: Dealing with Difficult Volunteers

Tuesday, October 18, 2011 8:30 am - 11:30 am

Every organization has people who need correction but it is even more difficult when the individual is a volunteer. We don't want to offend the volunteer but we also need something to change.

This highly interactive workshop will lead participants in a process to identify what to say, how to say it, and then practice the process. It provides hope by identifying the elements of a Volunteer Program that can ease problems and prevent them from occurring.

Workshop Leader Sarah (Sam) Elliston has worked with volunteers in a variety of settings and taught classes about them for over 20 years. She has also managed a certificate-earning series on volunteer management and taught undergraduate and graduate courses in Volunteer Program Management.

Come learn from one of the best in this fun and informative class. Participants will leave with the knowledge of a process that can be applied to any difficult person. This workshop is for volunteer coordinators or managers, or anyone who works closely with volunteers.

Presenter: Sarah (Sam) Elliston, M A T, Certified Volunteer Administrator, Reality Therapy Certified, Cincinnati, OH

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W8: Who Do You Really Think You Are? How Can Museums Help Youths Find Their Identities and Make Good Choices?

Tuesday, October 18, 2011 8:30 am - 11:30 am

Neil Postman declared "Every museum offers an answer to the question 'What does it mean to be human?'" Others have indicated that museums and their collections, programs, and exhibits can be viewed as ultimate resources for personal and social identity construction and making meaning of the lives we lead.

This workshop will explore the ways that museums can support identity development of youth audiences and answer the question: how do encounters with museum objects help shape their personal identities? Presenters will pose questions about the nature of identity work and lead participants through a series of discussions and interactive exercises designed to provide them with the basic skills and techniques for understanding identity and using these techniques in educational programs and exhibits. Participants also will gain information about other identity-oriented programs going on in museums, science centers and zoos.

Presenters: Peter Tirrell, Associate Director, Sam Noble Oklahoma Museum of Natural History, University of Oklahoma, Norman, OK; Holly Hughes, Head of Education, Sam Noble Oklahoma Museum of Natural History, University of Oklahoma, Norman, OK

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W9: Project WET Training: Community Connections Through Water Resources

Tuesday, October 18, 2011 12:30 pm - 3:30 pm

The mission of Project WET is to reach children, parents, educators, and communities of the world with water education. It is an Environmental Education Program that includes an interdisciplinary hands-on approach to activities and standards-based curriculum to encourage outside learning for all ages. Earn professional development credits toward facilitator status in your state. Learn how to teach about water, our precious resource, through hands-on, investigative, and easy-to-use activities. Participants will receive Project WET curriculum and resources for their sites and museums.

Chair: Susan Rowe, Education Program Manager, Lubbock Lake National Historic Landmark, Museum of Texas Tech University, Lubbock, TX.

Presenters: Kathryn S. Watson, Education Outreach Coordinator, Montana Watercourse, Bozeman, MT; Angela Hewitt, Early/Elementary Education Specialist, Museum of the Rockies, Montana State University, Bozeman, MT

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Half Day Workshops Monday and Tuesday

W1 and W6: Interpretive Writing Workshops: 101 and 201

101 Monday, October 17, 12:30 pm - 3:30 pm

201 Tuesday, October 18, 8:30 am - 11:30 am

These two workshops will help you learn how to make your writing compelling. You'll come away learning not only the basics of good writing, but how to apply these techniques to brochures, websites, exhibits, public service announcements, books, magazine articles, and other interpretive projects that apply to museums. Even if you think your writing is good enough, these workshops will help you refine it to a higher level. Take one or take 'em both!

Writing basics are presented in the workshops through advanced concepts and all within a fun learning environment. Participants will learn how to create clear, dynamic and concise texts, how to reveal meanings, and how to excite visitors about your museum or exhibit. Through interactive activities, participants will develop new skills, be challenged to write about something and will learn how to deliver compelling messages.

Here's what else attendees will come away with:

Capturing your reader's attention
What to avoid
How to show rather than tell
The editing process
How to write for your specific audience
Writing a good lead-in sentence

Presenter: Dr. Alan Leftridge, Writing Consultant, Swan Valley, MT. Dr. Leftridge specializes in writing for displays and exhibits. He is known for his engaging and informative workshops. He is the recipient of the 2009 National Association for Interpretation Fellow Award.

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FULL- DAY MPMA WORKSHOP

W10: Secrets from Exhibit Designers

Tuesday, October 18, 2011 8:30 am - 3:30 pm

Are you overworked and under funded? Are you wearing too many hats? This hands-on workshop is for staff of small museums on a tight budget. Exhibit designers share a few of their secrets on developing new exhibits or revamping what you've got while not spending a budget you don't have. See how to involve the community and transform your exhibits and increase support. Bring your exhibit/ design issues and get help solving them. Learn how to create a contingency plan for when the unthinkable happens. Other topics will include:

Problems and "deadly" experiences
Visitor circulation and interpretive design: including do's and don'ts of visitor circulation and pacing
Text panels: tips for writing an effective text panel, graphic basics, point size, positioning, and design challenges
Design tips: do's and don'ts of showcase layout design and lighting objects
Exhibit design problem solving

Presenters: Bianca Message, President, and Amy Willson, Designer, André & Associates Interpretation & Design Ltd., Victoria, British Columbia, Canada

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To register for any of the MPMA Workshops:

Online

By Mail: download the conference program which includes a registration form


Have you already registered? You can still add this workshop or other events. Just contact us above by email or phone.: 303-979-9358

MPMA: A Ten-state museum network
Colorado, Kansas, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas and Wyoming


Mark your calendar:
2011 MPMA Conference: October 17-21 Helena, Montana
2012 MPMA Conference: October 1-5 Corpus Christi, Texas
2013 MPMA Conference: September 30-October 4 Lincoln, Nebraska



Mountain-Plains Museums Association

7110 West David Drive
Littleton, Colorado 80128-5404
303-979-9358 www.mpma.net



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